|T O P I C R E V I E W
||Posted - 03/29/2012 : 6:25:49 PM
So here's the scenario:
I have a user that by all rights is named Craig Smith or (csmith)
Full name, First name, Last name, Display name are all Craig, All email addresses are Craig, the only name that is Stephen is the users logon name (ssmith)
he is a remote user and typically logs on via VPN. What happens if I change his logon name from ssmith to csmith?
I assume he should still be able to logon with cached credentials of ssmith, but I'm trying to avoid having to recreate his profile and am not sure if it will break anything.
Also PGP is in use on the laptop so I assume I would need to create another PGP user named csmith as well.
Do I need to have him send his laptop in for these changes or is there a good way to accomplish this without jacking things up for him?
|3 L A T E S T R E P L I E S (Newest First)
||Posted - 04/02/2012 : 10:20:51 AM
I can't help you with PGP :(
Is his laptop bound to the domain, and automatically updates Group Policy when the the VPN connection is live? I would want to "assume" that that his local profile will update correctly at next log in.
But I see your point about the log in change....I certainly wouldn't want to "test it" just before he/she has some critical work to do. Maybe it can be worked around a holiday or vacation break so he can send it in if need be.
At our Hospital, we don't allow laptops to go home with end user profiles or data. They have a Windows Terminal server they can access to get their work, documents and files. They aren't allowed to work without this connection and aren't allowed to save or print work locally from their laptops.
||Posted - 03/30/2012 : 11:31:25 AM
This user is fairly new, his account was obviously not setup properly from the get go, but the email SMTP address was correct. I've gotten down to the final step which is changing his logon name, but just don't know how that will come in to play with him being remote and having PGP installed. If I change his logon name from ssmith to csmith how does he then logon with csmith if the laptop only knows ssmith as far as PGP, and his locally cached profile? He won't be able to hit the network until he is loged in to the VPN, which kind of defeats the purpose. if his laptop was here it would not be an issue. Setup the new PGP user, Log him in with the new username and copy over his profile and resetup his outlook profile and were golden. Because he is remote I'm just not sure if this is doable without having him ship his laptop back here.
||Posted - 03/30/2012 : 11:20:48 AM
Here is a note I received for changing a person's name due to Marriage, it should work the same for your situation:
Update Employee Name Due to Marriage in Active Directory and Exchange
Employee Amy Smith has recently married and needs to change her last name.
1. Open Active Directory Users and Computers
2. Navigate to the Employees Organizational Unit (OU)
3. Right-click on the name of the employee for the name change and select
4. Rename the employee
5. Rename User dialog box appears
a. Full Name should be correct
b. First Name should be correct
c. Last Name should be changed to the new Last Name
d. Display Name will changed in the above step
e. User Logon Name should be changed to the new Last Name
f. User Logon name (pre-Windows 2000) will be changed in the above step
6. Open Exchange Management Console
7. Under Recipient Configuration click on Mailbox to view all user mailboxes
8. Right click the employee name and select Properties
9. In the General Tab
a. Change the Alias to match username changed in Active Directory Users and
b. Click Apply button
10. In the E-Mail Addresses Tab
a. SMTP address with the new name should be bold
b. Highlight the old address, right click and select remove
c. Click Apply Button, then OK
11. Update the Offline Address Book, navigate to Organization Configuration
and select Mailbox
12. Select the Offline Address Book Tab
13. Right click on the Default Offline Address Book select Update
14. Click Yes in the dialog box
Personally, I prefer to keep the old email address as an alias so that those who don't know about the change can still send email to the user with either name, but this is the full note.
I don't know how this may affect your VPN Connection settings, whether those are AD configured or not.
We have a SonicWall Router/Firewall and the VPN connections and client are defined by the SonicWall not AD.