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 HALP! Questions on Windows and Windows Server
 Windows XP Professional
 Access denied to some cookies
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arni
Welcome Newcomer

Norway
6 Posts
Status: offline

Posted - 08/19/2008 :  09:13:03 AM  Show Profile  Reply with Quote
Hi

I have 90 computers in a Win 2003 AD environment.
They are all newly installed with Windows XP SP3.
I have 3 different models; HP dc7100, HP dc7600 and HP dc7800 - so 3 different ghost-images.
I think I have the exact same setup on all computers, this problem however suggest that something is different.

All users are set up to use roaming profiles. I have no further problems than the cookie-problem.

With a new profile I log on to any computer, I surf with IE 7 to get some cookies. When I log off, the cookies are copied to the server (username_windows_profile\Cookies). I can now only log on to the HP dc7800. When I log on to HP dc7600 or HP dc7100 I am unable to load the roaming profile, access denied (Event ID:1509 Source:Userenv). If I delete the cookies that are giving me the problem, I can log on. The cookies with a problem are the ones with a long filename. I have tried to give Everyone full access to the cookie (and cookies folder), without any change to this behavior.

This is the eventlog:

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1509
Date: 19.08.2008
Time: 13:43:47
User: domain\username
Computer: computername
Description:
Windows cannot copy file \\server.domain\homedir$\username\username_windows_profile\Cookies\username@track.adform[1].txt to location C:\Documents and Settings\username\Cookies\username@track.adform[1].txt. Possible causes of this error include network problems or insufficient security rights. If this problem persists, contact your network administrator.
DETAIL - Access is denied.

Event Type: Error
Event Source: Userenv
Event Category: None
Event ID: 1500
Date: 19.08.2008
Time: 13:43:48
User: domain\username
Computer: computername
Description:
Windows cannot log you on because your profile cannot be loaded. Check that you are connected to the network, or that your network is functioning correctly. If this problem persists, contact your network administrator.

DETAIL - The operation completed successfully.


Any suggestions to what may cause this, or how I can troubleshoot it, is very welcome.


As a workaround I have disabled roaming of the \Cookies folder using GPO.

Edited by - arni on 08/19/2008 09:14:02 AM

don2007
Honorable But Hopeless Addict

1529 Posts
Status: offline

Posted - 08/20/2008 :  10:30:31 PM  Show Profile  Reply with Quote
If you set IE to empty the temporary internet files folder at closing, does it still happen?

Does it happen with Firefox?

If you don't want to leave the group policy in place, what about a script to truncate the file names?


How do you know when a politician is lying? His mouth is moving.
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arni
Welcome Newcomer

Norway
6 Posts
Status: offline

Posted - 08/22/2008 :  06:26:46 AM  Show Profile  Reply with Quote
Hi Don and thanks for your reply.

The cookies in question are the ones in "username\cookies" folder, not in "username\local settings\Temporary Internet Files" folder.
We do not copy "Temporary Internet Files" back to the server, and we delete the profile when the user logs off (Using user profile hive cleanup).

This does not happen with Firefox.


I would really want to know what causes the Access Denied (Event ID:1509 Source:Userenv).
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don2007
Honorable But Hopeless Addict

1529 Posts
Status: offline

Posted - 08/24/2008 :  9:02:05 PM  Show Profile  Reply with Quote
http://eventid.net/display.asp?eventid=1509&eventno=2343&source=Userenv&phase=1

That's what eventid.net says about ID 1509, source Userenv. To me, it doesn't match your problem but you may find something that I missed.

How do you know when a politician is lying? His mouth is moving.
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