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 SUS / WSUS, HFNetChk
 XP SP3 Not installing VIA WSUS		  New Topic  Reply to Topic
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jamesy281
Seasoned But Casual Onlooker

54 Posts
Status: offline
Posted - 10/25/2008 :  4:11:41 PM  Show Profile  Reply with Quote
Hi There,

I am running WSUS 3.0 SP1 on a 2003 box. I have Approved Windows XP SP3 and Windows IE7 for install but they do not get installed. all other security updates etc get installed. the update log does not show any errors it has logged that there are 2 updates.

Do i need to do anything particular with these updates to make them install?

Cheers.

timberk
Old Timer

USA
615 Posts
Status: offline
Posted - 10/26/2008 :  12:38:02 AM  Show Profile  Reply with Quote
Have you accepted the End User Licensing Agreement for these two updates? You should have gotten the EULA prompt when you approved the updates.

~tb
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jamesy281
Seasoned But Casual Onlooker

54 Posts
Status: offline
Posted - 10/26/2008 :  05:48:10 AM  Show Profile  Reply with Quote
Hi Timberk,

Yes I accepted the EULA on approval. the only way I can get them to install is if I am logged on as an admin and I click the tray icon but this kind of defeats the purpose of setting up WSUS to install them automatically.
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mitachu
Honorable But Hopeless Addict

United Kingdom
1775 Posts
Status: offline
Posted - 10/26/2008 :  07:42:16 AM  Show Profile  Click to see mitachu's MSN Messenger address  Reply with Quote
There's no special pre-requisites for SP3 are there? I suppose not, seeing as it's an SP...
Tim
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jamesy281
Seasoned But Casual Onlooker

54 Posts
Status: offline
Posted - 10/26/2008 :  10:15:58 AM  Show Profile  Reply with Quote
Update.

I have read a post elsewhere suggesting that anti virus programs may affect the extraction process in the C:\Windows\SoftwareDistribution\Downloads folder on the Client where the Service pack is being downloaded to. so I have set our anti virus to ignore this folder when scanning.

I will see how it goes and post the results.
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timberk
Old Timer

USA
615 Posts
Status: offline
Posted - 10/26/2008 :  11:04:52 AM  Show Profile  Reply with Quote
Do you have a group policy configured to allow non-admins to install updates? Check out this article, it gives a description of configuring group policies for WSUS updates:

http://technet.microsoft.com/en-us/library/cc512630.aspx

~tb
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jamesy281
Seasoned But Casual Onlooker

54 Posts
Status: offline
Posted - 10/26/2008 :  2:11:26 PM  Show Profile  Reply with Quote
Hi TimBerk,

Here is a break down of my WSUS GPO Settings.

Setting State
Do not display 'Install Updates and Shut Down' option in Shut Down Windows dialog box Enabled
Do not adjust default option to 'Install Updates and Shut Down' in Shut Down Windows dialog box Not configured
Configure Automatic Updates Enabled Auto Download and Schedule install Every Saturday 08:00:00
Specify intranet Microsoft update service location Enabled \\Servername:8530
Enable client-side targeting Enabled Domain PC's
Reschedule Automatic Updates scheduled installations Enabled 10 mins
No auto-restart for scheduled Automatic Updates installations Not configured
Automatic Updates detection frequency Enabled 1 hour
Allow Automatic Updates immediate installation Enabled
Delay Restart for scheduled installations Not
configured
Re-prompt for restart with scheduled installations Not configured
Allow non-administrators to receive update notifications Disabled
Enable recommended updates via Automatic Updates Enabled
Enabling Windows Update Power Management to automatically wake up the system to install scheduled updates Enabled
Allow signed content from intranet Microsoft update service location Enabled

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timberk
Old Timer

USA
615 Posts
Status: offline
Posted - 10/26/2008 :  4:08:59 PM  Show Profile  Reply with Quote
Hello jamesy281,

The 'Auto Download and Schedule install' option works with a number of other policy settings.
quote:
Allow non-administrators to receive update notifications Disabled

I would start by enabling this one.

quote:
Configure Automatic Updates Enabled Auto Download and Schedule install Every Saturday 08:00:00

If users are shutting down their machines for the weekend, you will need to adjust this setting. Like move the scheduled install to a week night.

~tb
Edited by - timberk on 10/26/2008 4:13:20 PM
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jamesy281
Seasoned But Casual Onlooker

54 Posts
Status: offline
Posted - 10/27/2008 :  04:58:22 AM  Show Profile  Reply with Quote
Hi Timberk,

I do not want to allow non admin to receive update notifications for two reasons i want to do it at the weekend when the network is quiet and second most of our users would panic at the site of the notification and my phone would ring off the hook with support calls.
They generally aren't very good at even the most basic IT tasks.

The configure automatic updates option is already enabled and configured for saturday at 08:00. i have removed they're ability to shutdown the PC so short of someone pulling the plug they all remain on.

I think what i will do is just write a script to push SP3 & IE7 out manually untill i figure this out for future reference.

Cheers.
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