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 R2 / Hyper-V HP hardware
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Xenophane
Honorable But Hopeless Addict

Denmark
2775 Posts
Status: online

Posted - 09/21/2009 :  06:54:42 AM  Show Profile  Visit Xenophane's Homepage  Send Xenophane an ICQ Message  Reply with Quote
I was just reading a post on a Danish forum about a problem where Windows Server 2008 R2, is very likely to bluescreen if it is run on HP hardware with Intel Virtualization and No-Execute enabled and you enable the Hyper-V role. He has tested it on the following models ((BL460c G1 and DL380G6). HP has let him know there is an internal HP document, stating that this is a known problem.



The fix he has found so far is disable Intel Core C3 State option in the BIOS.

I just thought it was worth posting here as well, if someone was going to run into the same problem.

SIG> George Bernard Shaw : The power of accurate observation is commonly called cynicism by those who have not got it. </SIG>

You can read my blog at www.xipher.dk

joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
Status: offline

Posted - 09/21/2009 :  07:22:05 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
Thanks for the heads-up Claus!

Do you know if the servers were running the 8.30 Proliant Support Pack? That's the first one with R2 support.

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway

Edited by - joe_elway on 09/21/2009 07:23:47 AM
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NikolasE
Old Timer

Cyprus
681 Posts
Status: offline

Posted - 09/22/2009 :  01:41:19 AM  Show Profile  Click to see NikolasE's MSN Messenger address  Reply with Quote
quote:
Originally posted by Xenophane

I was just reading a post on a Danish forum about a problem where Windows Server 2008 R2, is very likely to bluescreen if it is run on HP hardware with Intel Virtualization and No-Execute enabled and you enable the Hyper-V role. He has tested it on the following models ((BL460c G1 and DL380G6). HP has let him know there is an internal HP document, stating that this is a known problem.



The fix he has found so far is disable Intel Core C3 State option in the BIOS.

I just thought it was worth posting here as well, if someone was going to run into the same problem.



Thanks i do run Windows 2008 R2 on my HP ServerMl150G5 with Hyper-V so far i havent seen BSOD lets hope i wont ;)

The Only Real Benefit from having msn.com and microsoft.com in the forest instead of msn.microsoft.com is how it all looks on a Powershell Presenation .

Edited by - NikolasE on 09/22/2009 01:42:33 AM
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bertdereus
Welcome Newcomer

Netherlands
3 Posts
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Posted - 09/24/2009 :  04:56:29 AM  Show Profile  Reply with Quote
Hello, what was the BSOD about you had? I have a similar problem with a customer of us.
A 3-node W2K8 R2 Hyper-V cluster with PSP 8.30 on BL490 G6 servers. All the latest fw and drives are installed. VC Flex-10 upgrade to v2.12 last week. The nodes are crashing with the same BSOD, but not on the same time. The fix mentioned in this post is not implemented yet.


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joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
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Posted - 09/24/2009 :  05:33:23 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
There's issues with Flex 10 and Windows Server 2008 R2, independent of Hyper-V. A "neighbour" of yours in Netherlands will have more info: http://hyper-v.nu/members/jvrede/default.aspx

The problem is that HP haven't released all the drivers for R2 yet. AFAIK, Flex10 drivers will be out soon.

EDIT:

Oops, I just checked a message that Hans sent me on the subject. He reckoned 2.12 would fix it. I'd call HP support if I were you.

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway

Edited by - joe_elway on 09/24/2009 05:37:51 AM
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bertdereus
Welcome Newcomer

Netherlands
3 Posts
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Posted - 09/24/2009 :  07:41:11 AM  Show Profile  Reply with Quote
Thanks for your update. (The neighbour is my collegue ;) )
A support case is already created.
I was just wondering what the bugcheck of the blue screen was.
In my case is it Blue Screen Trap (BugCheck, STOP: 0x000000D1 (0x0000000000000018, 0x0000000000000002, 0x0000000000000000, 0xFFFFF88001868096)) on evbda.sys.
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joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
Status: offline

Posted - 09/24/2009 :  11:40:13 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
Small world! Hans pinged me on Twitter.

I'd guess that your having issues with the HBA driver.

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway
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hvredevoort
Welcome Newcomer

Netherlands
3 Posts
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Posted - 09/25/2009 :  08:56:38 AM  Show Profile  Visit hvredevoort's Homepage  Click to see hvredevoort's MSN Messenger address  Reply with Quote
A small world indeed!

We registered a support call with HP in NL but they said they could not elevate call because R2 will not be supported until October 22nd. Very helpful response :-)

Registered a call with MS and they were very cooperative!

For the time being we attribute the problem to Core Parking and the inability of R2 to cope with a situation of low kernel-power. We turned off C-State in the server's BIOS. It could even be a flaw in the processor which must be patched in a future System BIOS update. The reference to the driver was to a Broadcom 10Gb Ethernet driver in the BL490c servers.

Finally we also switched the Advanced Power settings in control panel to High Performance from Balanced. This guarantees that the cpu will always run at 100%.

Let's now hope the servers in the cluster all stay cool!
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joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
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Posted - 09/25/2009 :  10:51:45 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
Thanks for the update, Hans!

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway
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hvredevoort
Welcome Newcomer

Netherlands
3 Posts
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Posted - 09/25/2009 :  10:57:09 AM  Show Profile  Visit hvredevoort's Homepage  Click to see hvredevoort's MSN Messenger address  Reply with Quote
To eleborate on this. Just got confirmation from HP in US that Windows Server 2008 R2 is formally supported. The Dutch HP support organization however were not informed about that yet. According to my sources it is a known problem for which Microsoft seems to have an unreleased QFE. If I hear more, I will report it over here.

Greetz,

Hans Vredevoort
MVP Cluster
http://hyper-v.nu
http://www.twitter.com/hvredevoort
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hvredevoort
Welcome Newcomer

Netherlands
3 Posts
Status: offline

Posted - 10/02/2009 :  11:48:07 AM  Show Profile  Visit hvredevoort's Homepage  Click to see hvredevoort's MSN Messenger address  Reply with Quote
Servers don't crash since we disabled Core Parking (disabled c-states in BIOS) and changed power config from Balanced to High Performance. So far both MS and HP support calls is still open. We don't see this with BL460c blades, only with BL490c blades. Possible a bug in the cpu?
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joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
Status: offline

Posted - 10/03/2009 :  02:20:11 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
Have the 460's and 490's got the same model of CPU?

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway
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joe_elway
Honorable But Hopeless Addict

Ireland
6673 Posts
Status: offline

Posted - 10/03/2009 :  05:19:34 AM  Show Profile  Visit joe_elway's Homepage  Reply with Quote
This link is courtesy of another virtualisation MVP, Patrick Lownds: http://support.microsoft.com/kb/974598

Aidan Finn
MCSE, MVP (Virtual Machine: Systems Administration)

IT Blog: http://www.aidanfinn.com
My Photography: http://www.aidanfinnphoto.com/
My Hyper-V Book: Mastering Hyper-V Deployment
Twitter: http://twitter.com/joe_elway
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bertdereus
Welcome Newcomer

Netherlands
3 Posts
Status: offline

Posted - 10/31/2009 :  5:32:42 PM  Show Profile  Reply with Quote
They have different processors, the BL460c has an Intel E5520 Processor and the BL490c has an E5540 processor.
I still haven't a solution from HP. The can't reproduce the error.
I also found this document on the HP site, which describes disabling the cores with G6 servers and 8GB mem modules.
Maybe this issue has also something to do with this.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01916240&lang=en&cc=us&taskId=101&prodSeriesId=3884113&prodTypeId=15351
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Curt
Moderator

USA
5634 Posts
Status: offline

Posted - 11/02/2009 :  10:43:37 AM  Show Profile  Visit Curt's Homepage  Reply with Quote
Well...... It works great on a GIGBYTE BOARD, and Intel processors.


Curt Spanburgh
Microsoft Certified Business Solution Specialist.
Dynamics CRM MVP
Contributing Editor, Windows IT Pro


(Romans 5:7) . . .For hardly will anyone die for a righteous [man]; indeed, for the good [man], perhaps, someone even dares to die.



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