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anthony
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USA
2373 Posts
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Posted - 06/25/2012 :  4:26:00 PM  Show Profile  Reply with Quote
Forgive the long post, but this question needs some context...

At my company we do things a little different than most. One of the things we do is a lot of printing. We are an insurance company and we are constantly providing proposals to commercial prospects. We are also printing insurance cards for clients. There are many other "printed" materials we provide for our clients as well.

As a result, our current MFP devices (Copier, Scanner, Printer, Etc.) use a driver called an RPCS driver. One of the unique things about this driver is that we can setup a Printer "Profile" that has pre-configured job types. These job types might choose Letterhead 1st page, then subsequent pages might have a different paper type. We have profiles for invoices that come from yet a different drawer. We print Insurance Cards that come from ANOTHER drawer.

Currently, these "Profiles" are a quick pick in the driver. You hit File > Print, then select the job type from the driver (Insurance, Card, Proposal, Invoice, Etc.) and the profile insures it selects the correct paper and all that.

We are having difficulty with the printer driver on Windows 7. The "Profile" setup that we use (then deploy using a script) is not supported by the vendor (Ricoh). They tell us that this feature was designed to be something each user would create on their own, and not to deployed en mass over the network like we do it now.

Also, the RPCS driver format (which competes with PCL) is something Ricoh created years ago as a standard "open" format, that never caught on. They have since stopped further development on it. (and also are not really helping us find a solution)

So after all that... my question is this:

Is there a 3rd party server based software that could handle this and allow us to use the conventional PCL driver? Or do any of you guys do something similar in your environment? If so, how are you accomplishing this?

Thanks,

anthony

There should be only one World's Greatest Dad shirt. And you should have to kill the previous owner to wear it.

Playwell
Honorable But Hopeless Addict

Netherlands
4832 Posts
Status: online

Posted - 06/26/2012 :  08:07:14 AM  Show Profile  Visit Playwell's Homepage  Click to see Playwell's MSN Messenger address  Reply with Quote
What's commonly done for these things (Not as elaborated as your environment) is to work with multiple queues to the same printer.

Is that acceptable?

'People who think they know everything are a great annoyance to those of us who do. '
Quote by Isaac Asimov


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anthony
Moderator

USA
2373 Posts
Status: offline

Posted - 06/26/2012 :  08:28:55 AM  Show Profile  Reply with Quote
Hmmm.... I had not thought of that, but it would be cumbersome for us to say the least. In our case, we have SIXTEEN of these jobs types on each printer. We have EIGHT of these printers. So we would have 128 print queues. We would have more print queues than users! But if that's what most other people do, I will have to look at that as an option. Let me think on that a bit...

Thanks Ton!
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