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 Microsoft Dynamics CRM /Dynamics Great Plains
 Mailshot problem CRM 4.0 router		  New Topic  Reply to Topic
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chamezzzz
Honorable But Hopeless Addict

United Kingdom
1855 Posts
Status: offline
Posted - 07/22/2008 :  12:42:47 PM  Show Profile  Reply with Quote
Hi,
I think there is a bug in the Email Router for CRM 4.0
We are unable to send a Marketing Mailshot to more than six users.
I found this article which discusses editing an XML file or scheduling a net stop and net start.
Does anyone know of a fix - the article seems to explain my problem. (Curt )

Here is the link that discusses
http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?pg=2&p=1&tid=8e427cc6-f88a-4a56-b2c3-321418398718&dg=microsoft.public.crm

CRM 4.0 and Exchange is Server 2003 SP2
James

Curt
Moderator

USA
5634 Posts
Status: offline
Posted - 07/23/2008 :  11:39:12 AM  Show Profile  Visit Curt's Homepage  Reply with Quote
Wow!!!!!!!!!!!! A Bug in Software. What a surprise.

Well, I have another take on it. First I would look at a subsystem or two.

I'm working on another CRM email router issue right now and will get to this next.
Curt Spanburgh
Microsoft Certified Business Solution Specialist.
Dynamics CRM MVP
Contributing Editor, Windows IT Pro


(Romans 5:7) . . .For hardly will anyone die for a righteous [man]; indeed, for the good [man], perhaps, someone even dares to die.
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Curt
Moderator

USA
5634 Posts
Status: offline
Posted - 07/25/2008 :  7:28:50 PM  Show Profile  Visit Curt's Homepage  Reply with Quote
I would look at external factors.

http://support.microsoft.com/default.aspx?scid=kb;en-us;300956

This is one piece of the fix for when there is a problem with the CRM locater service.

Another area is to reinstall .Net 3.0

If I could replicate the error I would be more specific.
Do you have access to customer source?
There are quite a few hotfixes out now ro 4.0
Curt Spanburgh
Microsoft Certified Business Solution Specialist.
Dynamics CRM MVP
Contributing Editor, Windows IT Pro


(Romans 5:7) . . .For hardly will anyone die for a righteous [man]; indeed, for the good [man], perhaps, someone even dares to die.
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