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 Outlook 2010 not Connecting to Exchange 2010		  New Topic  Reply to Topic
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MadCow
Honorable But Hopeless Addict

Canada
1834 Posts
Status: offline
Posted - 05/09/2012 :  10:02:51 AM  Show Profile  Reply with Quote
Test envoirenment.

CAS-HT on one server and MBX on seperate server. Created a MBX on Exchange 2010 SP2 and now trying to connect to that MBX using OL2010 and I get the following error on the CAS-HT Server.

Log Name: Application
Source: MSExchange AutodiscoverDate: 5/9/2012 9:57:20 AM
Event ID: 1
Task Category: Web
Level: Error
Keywords: Classic
User: N/A
Computer: CAS-HT.Exchange.local

Description:
Unhandled Exception "User setting 'PreferredSite' is not available. "
Stack trace:

Looked around with not much luck.

Advise Please.

Thank you

Sunny
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"Everyone is susceptible to the notion that when you begin to do well, you begin to see no boundary lines and forget the rules apply" - Eliot Spitzer

Jazzy
Administrator

Netherlands
1930 Posts
Status: online
Posted - 05/09/2012 :  10:14:49 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
First check AD Sites and Services and make sure that the subnets you use are there and are assigned to a site. Next check if your CAS server is configured to handle that site: Get-ClientAccessServer | fl Name,AutoDiscoverSiteScope
Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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MadCow
Honorable But Hopeless Addict

Canada
1834 Posts
Status: offline
Posted - 05/09/2012 :  2:55:58 PM  Show Profile  Reply with Quote

Thanks Jazzy.

I am having no luck so far.

Sunny
__________________________________________________________________________


"Everyone is susceptible to the notion that when you begin to do well, you begin to see no boundary lines and forget the rules apply" - Eliot Spitzer
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MadCow
Honorable But Hopeless Addict

Canada
1834 Posts
Status: offline
Posted - 05/09/2012 :  3:45:17 PM  Show Profile  Reply with Quote

Ok... removing the CASARRAY and recreating it resolved the issue.

Sunny
__________________________________________________________________________


"Everyone is susceptible to the notion that when you begin to do well, you begin to see no boundary lines and forget the rules apply" - Eliot Spitzer
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Jazzy
Administrator

Netherlands
1930 Posts
Status: online
Posted - 05/09/2012 :  3:53:06 PM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
That's weird. Did you do anything different this time? Something site related?
Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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JSCLMEDAVE
Administrator

USA
6116 Posts
Status: online
Posted - 05/09/2012 :  4:04:52 PM  Show Profile  Visit JSCLMEDAVE's Homepage  Click to see JSCLMEDAVE's MSN Messenger address  Reply with Quote
Try running outlook.exe /rpcdiag ?
Tim-

“This too shall pass"
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clarinathan
Moderator

United Kingdom
4893 Posts
Status: offline
Posted - 05/10/2012 :  05:35:42 AM  Show Profile  Visit clarinathan's Homepage  Click to see clarinathan's MSN Messenger address  Reply with Quote
When you recreated the CASArray did you stamp it back on the mailbox database?
Nathan Winters - [MSFT] - Exchange Technical Specialist

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http://www.nathanwinters.co.uk
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MadCow
Honorable But Hopeless Addict

Canada
1834 Posts
Status: offline
Posted - 05/10/2012 :  10:15:00 AM  Show Profile  Reply with Quote

Did not do nothing different.

When I re-created the CASARRAY I did stamp it to the mailbox DB.

Thanks though guys.

Sunny
__________________________________________________________________________


"Everyone is susceptible to the notion that when you begin to do well, you begin to see no boundary lines and forget the rules apply" - Eliot Spitzer
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