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NSFEddie
Old Timer

USA
557 Posts
Status: offline
Posted - 05/30/2012 :  5:36:00 PM  Show Profile  Reply with Quote
Anyone else unable to access Microsoft update?
NSFEddie
CO front range

NSFEddie
Old Timer

USA
557 Posts
Status: offline
Posted - 05/30/2012 :  7:08:31 PM  Show Profile  Reply with Quote
Multi-step fix:
1. Get off the cable becasue MS Updates are blocked
2. Use the wireless via the open port on the firewall
3. download and run KB947821
4. reboot
5. navigate to
http://support.microsoft.com/mats/windows_update/
and click the Run Now button

This is for a Lenovo T420, Win 7 Pro, SP 1

NSFEddie
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Curt
Moderator

USA
6652 Posts
Status: offline
Posted - 05/31/2012 :  12:40:03 AM  Show Profile  Visit Curt's Homepage  Reply with Quote
Just posted this.

http://web2.minasi.com/forum/topic.asp?TOPIC_ID=39257
Curt Spanburgh
Microsoft Certified Business Solution Specialist.
Dynamics CRM MVP
Contributing Editor, Windows IT Pro

He that is walking with wise persons will become wise, but he that is having dealings with the stupid ones will fare badly.
Proverbs 13:20


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NSFEddie
Old Timer

USA
557 Posts
Status: offline
Posted - 05/31/2012 :  11:05:04 AM  Show Profile  Reply with Quote
The initial symptom was a message upon starting Windows Update that
the Windows update service wasn't running, when in fact it was.
The 2nd fix we've discovered is summarized as:
1. Go to Services and disable Windows Update Service
2. Reboot
3. Locate c:\windows\softwaredistribution\ folder and delete all contents including the folder
4. Set Windows Update Service back to Automatic (Delayed Start).
5. Reboot
6. Check for updates

this 2nd fix has worked on 2 machines so far, and we have
lots more to do (new systems rollout in progress).
Also this 2nd fix has worked without the first reboot.

NSFEddie
CO front range
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NSFEddie
Old Timer

USA
557 Posts
Status: offline
Posted - 05/31/2012 :  11:27:52 AM  Show Profile  Reply with Quote
A link I wish I'd seen yesterday:

http://support.microsoft.com/kb/2509997

Eddie
NSFEddie
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Curt
Moderator

USA
6652 Posts
Status: offline
Posted - 05/31/2012 :  12:51:41 PM  Show Profile  Visit Curt's Homepage  Reply with Quote
That proceedure did not work for my on my client's Domain controller.
Reinstalling SP2 did work.
quote:
Originally posted by NSFEddie

A link I wish I'd seen yesterday:

http://support.microsoft.com/kb/2509997

Eddie
Curt Spanburgh
Microsoft Certified Business Solution Specialist.
Dynamics CRM MVP
Contributing Editor, Windows IT Pro

He that is walking with wise persons will become wise, but he that is having dealings with the stupid ones will fare badly.
Proverbs 13:20


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