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 Cross forest migration - reply mails
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Striker_xvii
Seasoned But Casual Onlooker

74 Posts
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Posted - 06/11/2012 :  07:19:57 AM  Show Profile  Reply with Quote
Hello

After migrating the mailboxes from a 2k3 to a 2k10 Exchange server, across forests, (manually using PST's) I saw that replying to mails before the migration causes issues because the mailaddress refers to the wrong exchange server.

After searching around, I found a procedure that told me to copy the legacyExchangeDN attribute from the old DC of a user to the proxyAddress attribute of the same user on the new domain. (adding "X500:" (without quotes) in front of that string.)

However, that doesnt do the trick.

The string looks like this: X500:/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=testuser

1) I wonder, is the /o=First Organization/ part of that string correct?
2) Is there something else I should do on the new exchange server to be able to reply to the older mails? (adding connectors or something?)

Edited by - Striker_xvii on 06/11/2012 07:40:01 AM

Jazzy
Administrator

Netherlands
1949 Posts
Status: offline

Posted - 06/11/2012 :  07:48:49 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
Technically that's not a migration you should refer to as cross forest migration. This is just an export to PST and import in a mailbox in a different forest. If you performed a cross forest migration you would not have ran into this issue.

The work around you mentioned should work, at first sight I don't see what goes wrong. Easier for testing with a single mailbox is to add the arress as a custom email address with the X500 as Type. Have a look at: http://www.simple-talk.com/sysadmin/exchange/exchange-e-mail-addresses-and-the-outlook-address-cache/

Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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Striker_xvii
Seasoned But Casual Onlooker

74 Posts
Status: offline

Posted - 06/11/2012 :  08:29:52 AM  Show Profile  Reply with Quote
Is it possible to force these settings or should they be instantly applied?

Is there a way to see these settings have propagated to the user?

Im still not really sure how these X500 addresses work. How does the server know, with these settings, that it should take a look on the old server?

Edited by - Striker_xvii on 06/11/2012 08:33:06 AM
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Jazzy
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Netherlands
1949 Posts
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Posted - 06/11/2012 :  09:11:54 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
Outlook uses the old leagcyExchangeDN when a user replies to an old internal e-mail and when a users uses the Oulook .nk2 file. This address did exist in the old org but no longer in the new org, that's why you introduce the old addresses in the form of X500 addresses in the new org.

When you add the old lagacyExchangeDN form UserA as an X500 address, UserB should be able to reply to an old email from UserA instantly. That is, after the new attribute has replicated to the domain controllers.

Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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Striker_xvii
Seasoned But Casual Onlooker

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Posted - 06/11/2012 :  09:25:38 AM  Show Profile  Reply with Quote
Hmmm right.

So the X500 is kinda of a template on how exchange should interpret the old addresses... Is that analogy sound?

I will try it again tomorrow. I'll let you know how it turns out. This setting should be okay then...

Edited by - Striker_xvii on 06/11/2012 09:27:20 AM
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Striker_xvii
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74 Posts
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Posted - 06/13/2012 :  03:34:41 AM  Show Profile  Reply with Quote
I don't get it.

I added the X500 address, based on the legacyExchangeDN, still I get NDRs when trying to reply to mails from before the export.

Why oh why weren't these addresses from these mailitems exported as smtp addresses...

The procedure I did:
Old address was testuser@company1.com
New address of that user is testuser@company2.com (new exchange, other forest, exported the PST to the new user there)

I opened the Attributes under the old user and looked for "LegacyExchangeDN".
I then copied this string:
/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=testuser

I then added a new Custom address on testuser on the new exchange server:
Type was X500
Address is /o=First Organization/ou=First Administrative Group/cn=Recipients/cn=testuser

If I open Outlook 2010 of testuser, reply to an old mail from john.smith@company1.com, I get an NDR.

In the NDR, I get this:
IMCEAEX-_O=FIRST+20ORGANIZATION_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=jsmit@company2.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##

the correct email address he needs to send to is john.smith@company1.com

Any help would be appreciated, I'm pulling out my hair for this

Edited by - Striker_xvii on 06/13/2012 04:39:38 AM
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Jazzy
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Netherlands
1949 Posts
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Posted - 06/13/2012 :  07:31:10 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
Outlook can't deliver the email to john's mailbox because you didn't perform the action to user john. Do exactly what you did for testuser, but now for user John Smith.

Jetze Mellema

Exchange specialist
Former MVP (2005-2012)
My blog: http://jetzemellema.blogspot.com (Dutch)
My company: http://www.imara-ict.nl/
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Striker_xvii
Seasoned But Casual Onlooker

74 Posts
Status: offline

Posted - 06/14/2012 :  03:37:54 AM  Show Profile  Reply with Quote
quote:
Originally posted by Jazzy

Outlook can't deliver the email to john's mailbox because you didn't perform the action to user john. Do exactly what you did for testuser, but now for user John Smith.


Thanks for your reply... But...
The user John Smith remains in the old forest (company1) and on the old exchange 2003.
Are you saying I should add a X500 address to his account in the old forest and to all other users in that forest? How does the new exchange know it should resolve addresses there, in the other forest?
Or are you saying I must create the user John Smith on the new forest as well?

I just tried this with one user and tried replying to his mail. NDR...

Edited by - Striker_xvii on 06/14/2012 05:30:56 AM
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