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slipmatt
Here To Stay

133 Posts
Status: offline
Posted - 06/19/2012 :  07:39:36 AM  Show Profile  Reply with Quote
Hello,

I've enabled the password receovery option on our activesync policy and not matter what I do I've never been able to recover a password.

Has anyone got this to work?

exchange 2010 sp1

many thanks

tomcelica
Welcome Newcomer

USA
1 Posts
Status: offline
Posted - 06/19/2012 :  9:36:30 PM  Show Profile  Reply with Quote
Password recovery is device specific. Windows Mobile devices 7.0+ are the only devices I know of which currently support Password Recovery..

I used to work on the Android team, we looked at this, Android 4.0 and iPhone 5.1 devices don't support this feature yet.
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Rastor728
Old Timer

USA
736 Posts
Status: offline
Posted - 06/25/2012 :  9:58:55 PM  Show Profile  Reply with Quote
The user looking for an Active Sync password in Exchange 2007 needs to log into Outlook Web Access, click on "Options" then "Mobile Devices" and you will see three choices in the Main Menu. Remove Device Association, Remote Device Wipe, and Password Recovery.

If you click on the Password Recovery Link, it will display the password you used to lock/encrypt your phone when the Active Sync policy was enforced on your Exchange user.

I have already tested the process with an iPad 3G, iPhone4 and an HTC Evo.

Any device capable of connecting with an ActiveSync application will work the same way.

I doubt if Exchange 2010 is any different..

Outlook Web Access is the key...
What would Clark Kent do to someone who stole his identity?
Edited by - Rastor728 on 06/25/2012 10:01:41 PM
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