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tomo999
Here To Stay

United Kingdom
179 Posts
Status: offline

Posted - 06/29/2012 :  07:32:02 AM  Show Profile  Reply with Quote
Hi all,

Just a quick question - if you wanted to use the Remote Call Control features of Lync which Lync CALs would you need to purchase?

We want to use a different VOIP solution to handle call traffic, but want to use Lync as the front end client. We have the Standard CALs, but there is some discussion as to what else is required.

Can anyone help?

Matt.

Failure is an indispensable prerequisite of success. It is how you learn the lessons you need.

wobble_wobble
Honorable But Hopeless Addict

Ireland
4516 Posts
Status: offline

Posted - 06/29/2012 :  07:48:53 AM  Show Profile  Visit wobble_wobble's Homepage  Look at the Skype address for wobble_wobble  Reply with Quote


Hope this helps.

Joe

After everything that has happened during the month of Jan 07, I do believe that pigs fly backwards!

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Jazzy
Administrator

Netherlands
1926 Posts
Status: offline

Posted - 06/29/2012 :  07:53:55 AM  Show Profile  Visit Jazzy's Homepage  Click to see Jazzy's MSN Messenger address  Reply with Quote
Did you check the Lync Lycensing Guide which can be found on http://lync.microsoft.com/en-us/get-lync/Pages/lync-licensing.aspx ? It looks like you need the Plus CAL for RCC. If you want to be sure you should contact your MS licensing partner. Or better, ask five and choose the answer which is most convienient to you. :)

Edit: What Joe shows in his picture.

Jetze Mellema

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Edited by - Jazzy on 06/29/2012 07:54:58 AM
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tomo999
Here To Stay

United Kingdom
179 Posts
Status: offline

Posted - 06/29/2012 :  09:04:27 AM  Show Profile  Reply with Quote
Cheers guys, very helpful. I am just reading through that guide now.

Matt.

Failure is an indispensable prerequisite of success. It is how you learn the lessons you need.
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NMDANGE
Honorable But Hopeless Addict

USA
2054 Posts
Status: offline

Posted - 06/29/2012 :  09:14:49 AM  Show Profile  Visit NMDANGE's Homepage  Reply with Quote
RCC is an ugly solution that Microsoft won't be supporting moving forward. It is difficult to configure and is not nearly as seemless as using Lync by itself. I would very much recommend against using it if at all possible.

Michael D'Angelo
(former)MVP-MIIS, Pace University Senior Systems Administrator (Windows)
(MS)NMDANGE
PhoeniX WorX Systems Administrator. If you play Total Annihilation, please join us. http://www.phoenixworx.org
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tomo999
Here To Stay

United Kingdom
179 Posts
Status: offline

Posted - 06/29/2012 :  11:40:08 AM  Show Profile  Reply with Quote
We will only be using it for the next few months until we perform a system upgrade. Then we will be moving onto a different software phone.

Just needed as an interim solution!

Matt.

Failure is an indispensable prerequisite of success. It is how you learn the lessons you need.
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NMDANGE
Honorable But Hopeless Addict

USA
2054 Posts
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Posted - 06/29/2012 :  11:55:41 AM  Show Profile  Visit NMDANGE's Homepage  Reply with Quote
Are you planning on using Lync in the future as your phone system? RCC is one way to transition but there are other ways...

Michael D'Angelo
(former)MVP-MIIS, Pace University Senior Systems Administrator (Windows)
(MS)NMDANGE
PhoeniX WorX Systems Administrator. If you play Total Annihilation, please join us. http://www.phoenixworx.org
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tomo999
Here To Stay

United Kingdom
179 Posts
Status: offline

Posted - 07/03/2012 :  07:21:03 AM  Show Profile  Reply with Quote
No, we plan to use another phone system, but the softphone for that system isn't supported on Windows XP. So, the plan is (hopefully) to use the Lync client until we get our desktops upgraded and offload the calls onto the other system using RCC. Then, once we are upgraded, move back to using the other phone system's softphone!

Matt.

Failure is an indispensable prerequisite of success. It is how you learn the lessons you need.
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clarinathan
Moderator

United Kingdom
4893 Posts
Status: offline

Posted - 07/06/2012 :  06:30:26 AM  Show Profile  Visit clarinathan's Homepage  Click to see clarinathan's MSN Messenger address  Reply with Quote
So silly question, but if you are buying Lync licenses for RCC then why not use Lync voice instead?
Cheers
Nathan

Nathan Winters - [MSFT] - Exchange Technical Specialist

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